Yahoo! Messenger voice call & video call disabled, why?
Was trying to help my colleague to troubleshoot her laptop, where the Yahoo! Messenger voice chat & video chat are disabled even though the setup of the sound & video are all correctly configured. Yet, it will still throw the error message "Your computer is not connected to the network", which is quite amazingly considered that the wireless network is working plus the Skype is able to make the call. After several finding on the Internet and on some help site, non of the solutions are able to solve the problem. Then I recalled the other colleague is also using the same laptop and her Yahoo! Messenger is able to use video call & voice call. I was guessing the whole time of what could be the possible cause that hers is working but not this one. Then a thought came to my mind, could it be the firewall? The firewall is correctly configured, so what else inside there that is blocking the connection? The other security software that's installed is the Trend